FREQUENTLY ASKED QUESTIONS
Can't find what you're looking for? Write to us on Discord.
Is the game free?
Yes. The game is free to play and during the closed beta every account starts with Platinum benefits. Gems can optionally be bought on the Shop page.
Which devices can I play on?
Android 6.0 or newer, 64-bit (arm64) phones. iPhone (iOS) is not supported yet.
I downloaded the APK but it does not install.
Tap the downloaded .apk file and choose "Install". If Android blocks it, open Settings and turn on "Allow from this source" for your browser. If an older version is installed and the install fails, uninstall it first. The steps are on the Download page.
Why does it download so much data on first launch?
Maps, models and sounds take about 3.5 GB and are downloaded once on first launch. We recommend Wi-Fi. If the download stops, open the game again and it continues where it left off.
Can I log in to the game with my website account?
Yes. The account you create on the website is your game account; log in to the game with the same username and password. If you registered in the game, you can log in to the website with the same details.
I forgot my password.
Request a reset link to your registered e-mail on the Forgot Password page. If e-mail sending is off, contact the support team on Discord.
Which channels are there?
Channel 1 (main), Channel 2 (Premium), the Raid channel and two Mission War channels by level range (140-169 and 170-199). You must finish the BM3 quest to enter the Raid channel.
What is Mission War?
The nation war in which Capella and Procyon meet on the war channels. The side that takes the towers and legacy guardians wins.
Where is the reward that came to my inventory?
Some rewards land on page VIII of the first inventory set. Use the ▲▼ arrows in the inventory to move between pages.
I found a bug, where do I report it?
Post it with a screenshot in the bug report channel on Discord. Abusing a bug is forbidden; reporting it is very valuable for the beta.
Will my data be wiped?
If a critical problem appears during the beta, a reset may be needed. Any such decision is announced in advance on Discord and on the News page.